Frequently asked questions
How do I pay?
At checkout you can pay online with Mobile Money or card (when online payment is enabled), or place an order and confirm payment with us on WhatsApp.
How much is delivery?
Delivery fees depend on your area and are shown at checkout before you pay. Selected promotions give free delivery on qualifying orders.
What does Pre-order mean?
The item is sourced for you from overseas. The product page shows the estimated arrival window and payment terms.
Can I buy in bulk?
Yes. Use the Wholesale page to send an enquiry and we will send a quotation.
How do I track my order?
Use the Track Order page with your order number and phone number, or sign in to see your orders.